4. How It Works
1. Get Certified as a Patient Coordinator
Before you begin speaking to clients, you’ll complete a required training program through Rewaken Life®. This includes educational materials, platform navigation, compliance guidance, and product-specific information.
📝 Includes:
Certification exam
Access to the Rewaken Life® onboarding portal
HIPAA, consent, and legal scope of role training
Product knowledge
2. Connect With Interested Clients
Once certified, you may begin introducing Rewaken Life® offerings to potential patients. This can be through referrals, online marketing (if applicable), or in-person conversations.
💡Your responsibility:
Clearly communicate that Rewaken Life® is a management services company, and all prescriptions and clinical services are handled by an independent medical team.
You do not give medical advice.
3. Guide Patients Through the Intake Process
After a client expresses interest, you will walk them through the full onboarding process using approved tools provided by Rewaken Life®.
📲 What you do:
Have them complete the Patient Coordinator Consultation Form
Guide them through intake + consent forms on the app
Provide them with the last four pages of the consultation form for their reference
Clarify expectations, follow-up frequency, and the next steps
4. Support Clients with Follow-Up & Encouragement
Once the medical provider approves and the prescription is shipped, your job is to stay connected.
📆 Follow-up protocol includes:
A minimum of one 30-day check-in with the client
Reviewing weight progress, lifestyle updates, diet, and encouragement
No clinical advice — just support, accountability, and care
5. Stay Active, Compliant & Informed
To remain in good standing, you must complete any additional certification updates and remain active in team-wide communication.
🔄 Includes:
Attending at least one Morning Huddle per week (or watching the replay)
Keeping up with new training or compliance announcements
Following all state and company guidelines